Last month, Stripe 21 was delighted to be announced as winner of the Technology Strategy Board’s Smart Grant competition for the ‘Proof of Market’ grant award.

The Technology Strategy Board (TSB) is a UK innovation agency, offering support and funding to help businesses develop new products and services and ultimately bring them closer to market. They are committed to supporting innovation in small and medium sized enterprise businesses with high growth potential, which the TSB believe could be a major source of the UK’s future economic growth.

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For most SMEs, effective call handling is crucial to the well being of their business. Presenting an outwardly professional and slick image is key to competing in business whether the call/contact centre is formal or informal. The manner in which calls are handled and managed needs constant attention if the company is to remain competitive and provide customer service excellence. Comms Business Magazine looks at the market for solutions and asks:

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Infrastructure as a Service

This is a shorter article looking at IaaS and where the opportunities are for the channel.

Is this a reseller play? We think probably not as the resources and skills required are likely to be a big challenge for most but if that is the case then...
Are resellers missing out on potential opportunities by not partnering with a 'mainstream' IaaS provider?

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