StripeVox: Cloud VoIP System For Business
Hosted VoIP Solutions
Designed for over 5 users, StripeVox provides access to a secure, enterprise-grade Cloud PBX phone system that has been designed to be remote-worker friendly and easy to manage.
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No PBX Hardware
Our enterprise cloud based PBX is a fully hosted service and we take care of the setup, configuration and on-going maintenance.
Secure and Reliable
Hosted on our fully managed redundant cloud based platform, each customer has their own dedicated PBX, offering the reliability and security you need to succeed.
Multi-Site
A single instance of StripeVox delivers you VoIP services across all your sites, with seamless user experience., and we can also provide connectivity if required.
The Ultimate Phone Service
to suit businesses of 5 or more users
StripeVox delivers a reliable enterprise-grade cloud phone solution, hassle-free installation, and no on-going maintenance.
What's Included...
Reporting
Measuring your employee performance is vital to your bottom line and requires robust reporting. These reports allow you to see real-time status, call distribution by agent, average call time and more.
Presence
See who is in the office, on a call, or away from their desk, using the Desktop Softphone, mobile client or IP phones. Call rules update automatically based on an employee’s presence.
IVR
The extensive built-in Interactive Voice Response (IVR) allows you to provide information to callers and transfer callers to the appropriate person or department. With the addition of Multi-language options, custom Music-on-Hold for special announcements and Callback make the IVR even better.
Collaboration
Collaborating over long distances has never been easier with group chat built into the desktop softphone. The mobile softphone and chat apps allow employees to stay connected while on the go.
Chat & SMS
Improve employee communication with integrated chat via the desktop softphone. Employees can use their extension to send/receive SMS messages (Inbound SMS included free-of-charge).
Recording
Many companies must record, and archive calls for customer satisfaction, employee evaluation and training, security, and legal compliance reasons. In StripeVox, all calls can be selectively recorded, and are displayed in a recordings report.
Conferencing
Built-in conferencing allows your employees to manage their own conference rooms on-demand. See who is in the conference call and who is speaking, with the ability to mute or dismiss participants. In addition, easily invite customers to conferences using a pin number.
Contact Center & Call Queues
Whether you operate a small or large help desk, sales team or contact center SwitchVox offers big customer service and call processing features to help you boost revenue.
Download our StripeVox brochure today
Need more information? No problem, our brochure has all the information that you need to know about StripeVox Hosted VoIP Solution.
Frequently Asked Questions
What are Hosted VoIP Solutions?
Hosted VoIP Solutions involve cloud-based voice services that allow businesses to manage phone systems through the internet. Stripe 21’s StripeVox offers a robust, cloud-based PBX system, eliminating the need for traditional on-site PBX hardware and making communications more flexible and remote-worker friendly.
How Secure and Reliable are Stripe 21’s Hosted VoIP Solutions?
Stripe 21 ensures high security and reliability for its Hosted VoIP services. Each customer gets a dedicated PBX on a fully managed, redundant cloud platform, providing the necessary security and reliability to meet business demands.
Can Hosted VoIP Solutions Work Across Multiple Sites?
Yes, solutions like Stripe 21’s StripeVox are ideal for multi-site operations, delivering seamless VoIP services across various locations with a uniform user experience. This capability is essential for businesses with multiple branches or remote teams.
What Key Features Does StripeVox Offer for Businesses?
StripeVox includes a range of features such as extensive reporting for employee performance analysis, a presence system to monitor employee status, Interactive Voice Response (IVR) for effective call management, and collaboration tools for long-distance teamwork.
Do Hosted VoIP Solutions Offer Messaging Features?
Yes, alongside traditional voice services, Hosted VoIP solutions like StripeVox offer integrated chat and SMS capabilities, enhancing internal communication within businesses.
Is Call Recording Available in Stripe 21’s VoIP Solutions?
Stripe 21’s StripeVox includes call recording features, allowing businesses to record and archive calls for various purposes such as training, legal compliance, and customer satisfaction.
How Do Hosted VoIP Solutions Facilitate Conferencing?
Hosted VoIP Solutions like StripeVox provide built-in conferencing capabilities, enabling employees to manage their conference rooms with features like participant management and easy invitation processes.
Are Hosted VoIP Solutions Suitable for Contact Centers?
Yes, Stripe 21’s solutions are well-suited for contact centers and call queues of all sizes, offering essential customer service and call processing features to enhance revenue generation and customer support efficiency.
What Makes Hosted VoIP Solutions Preferable to On-Premises Systems?
Hosted VoIP solutions are more scalable and generally cost less than traditional phone systems. They offer greater flexibility, require no on-site hardware, and are maintained by the provider, making them ideal for small to medium-sized businesses.
Why Choose Stripe 21 for Hosted VoIP Solutions in the UK?
Choose Stripe 21 for their expertly managed, enterprise-grade cloud VoIP solutions tailored for UK businesses. Their offerings, particularly StripeVox, stand out for their comprehensive features, scalability, and the seamless integration they provide with existing business tools.